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Frequently Asked Questions

Common questions about mineral finishes, expectations, and our process.

Finish Expectations

Will my wall look exactly like the photos?

No. Mineral and decorative finishes are hand-applied materials. While reference images guide tone and texture, each wall reacts differently to light, substrate, and application. Variation is inherent and intentional.

Are uneven tones or marks considered defects?

No. Movement, tonal shifts, and visible strokes are part of the character of mineral finishes and are not classified as defects.

Can I request a perfectly uniform finish?

Mineral finishes are not suitable for clients expecting flat, uniform colour. If uniformity is a priority, we will recommend alternative systems.

Material & System Questions

Do you use specific brands (e.g. Novacolor, etc.)?

We work with multiple mineral and decorative systems. Materials are specified based on surface condition, environment, and desired outcome rather than brand preference.

Can I choose the exact material beforehand?

Final material selection is confirmed after surface evaluation to ensure compatibility and durability.

Are these finishes eco-friendly?

Most mineral systems are breathable and low-VOC. Suitability depends on application area and substrate.

Process & Site Conditions

Do you need to visit the site before confirming?

Yes. Certain finishes require onsite evaluation to assess wall condition, moisture, and preparation requirements.

What preparation work is included?

Preparation is specified per project and may include surface repair, priming, sealing, or leveling depending on the chosen system.

Will furniture and flooring be protected?

Yes. We protect adjacent surfaces as part of our standard process. Clients are advised to clear small items where possible.

Pricing & Quotation

Why don't you show prices online?

Decorative finishes vary significantly based on surface condition, area, and system. Accurate pricing requires evaluation to avoid under- or over-specification.

Is the quotation final?

Quotations are based on evaluated conditions. Any changes to scope or surface condition may require adjustment.

Touch-ups, Maintenance & Warranty

Do you provide touch-ups?

Touch-ups are assessed on a case-by-case basis. Minor adjustments related to application are handled during final inspection.

How durable are these finishes?

Durability depends on material selection, application area, and maintenance. Mineral finishes are not maintenance-free and age naturally over time.

Humidity, Air-Conditioning & Sealers

Humidity

Are lime paint and mineral finishes suitable for Singapore's humidity?

Yes, when specified and applied correctly. Lime-based finishes are naturally breathable and allow moisture to pass through rather than trap it behind the wall.

Will humidity cause mould or peeling?

Breathable finishes reduce the risk of trapped moisture, but no wall finish can compensate for ongoing water ingress, leaks, or persistently damp substrates. Surface condition and environment must be assessed before application.

Can mineral finishes be applied to previously painted walls?

Possibly. Existing coatings, moisture levels, and wall condition must be evaluated. In some cases, additional preparation or sealing is required to ensure compatibility.

Air-Conditioning

Does air-conditioning affect mineral finishes?

Yes. Frequent temperature changes and prolonged air-conditioning can influence drying behaviour and visual appearance, particularly during the curing period.

Should air-conditioning be turned off during application?

We may recommend limiting air-conditioning during application and initial curing to allow the finish to set evenly. Specific guidance will be provided per project.

Will air-conditioning damage the finish long term?

Once fully cured, mineral finishes perform well in air-conditioned spaces. However, extreme temperature cycling may accentuate natural tonal variation over time.

Sealers

Do mineral finishes require a sealer?

Some systems may require sealing depending on location, usage, and exposure. Sealers are specified only when necessary to balance protection and breathability.

Will sealing change the appearance of the finish?

Yes. Sealers may slightly deepen colour, reduce porosity, or alter sheen. This is considered part of the finish specification, not a defect.

Can I choose not to use a sealer?

In certain applications, an unsealed finish may be acceptable. However, omitting a recommended sealer may affect durability and maintenance expectations.

Are sealed mineral finishes waterproof?

Sealers provide resistance, not complete waterproofing. Mineral finishes are not intended to replace waterproofing systems.

Environmental conditions such as humidity, temperature, and air-conditioning influence mineral finishes and are considered during specification.

Suitability Filter

Who are these finishes not suitable for?

Clients expecting mass-produced uniformity, zero variation, or heavy abrasion resistance should consider alternative paint systems.